Can Business Really Be That Easy?
My wife is pregnant, and I figured that she might need a late night snack a couple of weeks ago. Truth be told, she was not that hungry, but I was up for some take out food! I convinced her to order something with me, and off I went. This was not a fast food restaurant, and had an above average menu.
I placed my order at the counter, and proceeded to sit down at one of the booths. It was half an hour before close, and I was the only patron left in the restaurant. There was a cook preparing my food, and one Manager/Owner.
The Manager caught my attention for the wrong reasons. He had a frown stapled to his face, and looked like he would rather have been anywhere else but there. This was not a young adult, it was somebody in their late 40’s/early 50’s who had probably been in business for some time. He seemed to be hovering behind the counter, watching the cook’s every more.
He walked right past me on two or three occasions as well, and never said one word.
I received my order a few minutes later and left.
I described my observations of what happened with the manager with my wife, and noted that he did not even say one word to me in an empty restaurant.
Her reply (grin included),
“Maybe you are expecting too much.”
Here is how I would have approached “myself” if I was the manager in that situation.
- “Hey, how are you today?”
- “Oh great! Have you been to our restaurant before? How was the food/service?”
- “Fantastic! Just to let you know that we are under new management, and are appreciative of your continued support.”
- “I will tell you what. Here are a few $5 off coupons for you and your friends to come by later. I would love if you help us spread the word! Thanks so much!”
Truth be told, I would have probably settled for,
“Hello, how are you today?”
But I am always trying to take things to the next level, and expect more than a simple hello!”
- What type of interaction (if any) would you have expected from the manager in that situation?
- How would you have interpreted his constant frown, hovering over the cook, and lack of interaction with me?
- The million dollar question…. was I expecting too much?
A Certain Amount Of Arrogance
I enjoyed this post this morning, and I hope you do to! Have an awesome week…
We need a certain amount of arrogance if we want to:
- Make a difference in the world.
- Become an expert in our field.
- Share our brilliant ideas.
- Stand up in front of a group and present with confidence.
- Make that call to sell whatever it is we’re selling.
- Dare to maximise our potential.
I know that arrogance is often an unattractive and unwanted attribute, but it can come in handy sometimes.
View original post 267 more words
Have A Laugh Fridays – Thinking About Leaving Your Office Cubicle?
Think again! Who knows what may happen.
Have a great weekend.
Calling It What It Is!
I stumbled across Ashton’s blog a couple of months ago, and have really been enjoying it ever since. I can’t wait to see what he writes next!
Enjoy this post, and have an awesome day!
Be Memorable. Because Jeffrey Said So!
For those of you who don’t know, I am a huge Jeffrey Gitomer fan. I listen to his audiobooks and podcasts on a regular basis. I stumbled across this yesterday on YouTube.
This video is short and sweet, and gets right to the point.
Bottom line, be memorable! People will remember the little things that you do for them!
Saturday Music Memories – Are You “Out Of Touch?”
Hop in the time machine with me today and enjoy this classic track!
My family was travelling through eastern Canada, specifically Ontario in the summer of 1985, and this track was on “constant rotation” on my Sony Walkman! I remember the beauty of the Canadian Shield, incredible lakes, and awesome camping in our tent trailer.
I was really looking forward to catching up with my Aunt and Uncle in the capital of Canada – Ottawa, Ontario.
Take a few minutes to sit back, relax and enjoy “Out of Touch” by one of my favourite 80’s rock/pop bands – Hall & Oates!
Have A Laugh Fridays – Fantastic Business Quotes
I stumbled across some funny business quotes earlier this week, so I dug a little deeper!
Enjoy this list and have a great weekend..
How many people on their deathbed wish they’d spent more time at the office? – Stephen R. Covey
The problem with the rat race is that even if you win, you’re still a rat. – Lilly Tomlin
Right now, this is a job. If I advance any higher, this would be my career. And if this were my career, I’d have to throw myself in front of a train. – Jim Halpert/The Office
The successful man is the one who finds out what is the matter with his business before his competitors do. – Roy L. Smith
By working faithfully eight hours a day you may eventually get to be boss and work twelve hours a day. – Robert Frost
If you break 100, watch your golf. If you break 80, watch your business. – Joey Adams
The only place success comes before work is in the dictionary. – Vidal Sassoon
Aim low, reach your goals, and avoid disappointment. – Scott Adams/Dilbert
“There’s no reason to be the richest man in the cemetery. You can’t do any business from there.” – Colonel Sanders, founder of Kentucky Fried Chicken
“Success in almost any field depends more on energy and drive than it does on intelligence. This explains why we have so many stupid leaders.” – Sloan Wilson
Sell, Lead, Succeed! 