Can’t We All Get Along?
I thought this was pretty funny, and sadly true some times. Can’t we all just get along? 🙂
Unexpectedly Providing Value At Age 19
When you are a teenager, working for the first time, it is truly all about the money. Finally, you have some independence from your parents, and can start to buy things for yourself! As you make a little more money and get different jobs through high school, earning money gets even more exciting. The thought of providing any value to others as a teenager does not even register for most. I was part of that group. Then there was a real shift for me when I was 19 years old, thanks to my dad.
I was making $5.25 per hour working at a buffet restaurant in the summer of 1992. I was working a lot because I was off from university for a few months, and the “money was rolling in” (or so I thought). My dad was teaching an adult education class in the evenings, and connected with a man who needed some math upgrading. He was involved in an accident, and had to pursue a new career due to his injuries. The kicker was he needed his high school diploma to qualify for most jobs.
My dad could not commit to doing all the tutoring himself, so he asked if I would help at a rate of $30 per hour.
“$30 PER HOUR?” I said.
“You bet”, said my dad back.
“WHEN DO I START?” I hastily replied.
I was excited because I was going to make more money working with him in two hours a day, then I would make in eight hours per day at the restaurant!
As I started to work with the man, it soon became very clear that it would not be as easy as I thought. Just because I understood math very well, did not mean that my knowledge was going to “rub off on him” as quickly. There were some difficult days at the beginning of the process, but by the end, we were working well together. We gained a mutual respect for each other as time passed. I often caught myself thinking that this guy must have thought that I was a “know-it-all young punk”, but realistically that was not the case. He was in a jam, and I was there to help.
This was a life changing experience for a 19-year-old kid, to realize the value that I provided was much more important than the money I was receiving. It did take a while to get to that place, because all I could think about was the $60 that I made each time I saw him!
In retrospect I would have done it for free, because I changed a life. As I look back now, that is what I remember the most. The memory of the money is only for story telling purposes. I helped him get back on his feet when something terrible had happened. As a 19 years old kid, $30 per hour to me then was like $200 per hour today!
In the end, my “compensation” was that he got to start over again, and I played a small part in that.
You are not going to get paid for everything that you do in your life, that is a fact. When you realize that helping others, providing value and not always expecting something in return is a great way to live your life, it will be a real game changer. It was for me!
- When have you provided value for someone, and not even realized it at the time?
- Do you have the mindset of “what is in it for me?” before deciding if you should help somebody?
- Is it time to start giving unconditionally?
Have A Laugh Fridays – DO NOT Sell Like This!
This is pure gold! DO NOT do this on a sales call. Have a great weekend!
Getting coffee is not a sales strategy
I enjoyed reading Lloyd’s take on sales strategy this morning. Have a great day!
The Business of Social Games and Casino
One issue I find perpetually frustrating is how often companies neglect the goal of their sales efforts: Getting a deal. As someone who has been on both sides of the fence—initiating partnerships and being sold to –—I am particularly sensitive when I see people making fundamental mistakes.
Focus on the goal
The first manifestation of this problem is when people focus on arranging meetings (or calls), rather than qualifying potential partners and seeing if there is a reason to meet. There is no value in a meeting just for meeting’s sake.
Trade shows are a great example of people losing track of the goal. Prior to a major trade show, even if I am not attending, I got multiple meeting requests. Very rarely do people try to qualify whether or not it is worth their time meeting. Given that everyone has a limited schedule, they are potentially not only wasting 30…
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Have A Laugh Fridays – My Funniest Career Moments!
I had not read this in a long time and enjoyed a few laughs last night enjoying some old work memories. Hope you like it too!
As I was driving to a sales call yesterday, my thoughts suddenly turned to some of the funniest moments during my career! There has certainly been a lot of hard work along the way, but thankfully many laughs too. Here is a short list of some of the best moments.
#1 “Hey look, it’s Captain High Liner!” – I pulled up to an elite golf course in the Rocky Mountains on a very rainy day. As I approached the pro shop with my yellow rain suit on (including suspenders) one of my co-workers yelled the above mentioned quote in front of many strangers.
#2 I pulled up to the valet parking area in my work van at a 5 star hotel in Calgary. I had just come back from setting up for a trade show, so I looked very casual, messy and tired. I hastily grabbed my suitcase and was going to take it with in to the lobby. Unfortunately I had opened the zipper on my suitcase earlier, and I spilled all of its contents on to the ground!
#3 “She had one of those stay-away-from-me-papers” – A manufacturing plant worker describes a scenario where a woman had a restraining order against him.
#4 “Hey boss, why did you fax me a copy of the weekly sales report and write SWEET month on it?” Well (he laughs), I actually wrote 5-WEEK month on it, but the way you are selling, it is a SWEET month too!”
#5 Manager to sales rep (after hitting a deer on the highway), “Why did you not slow down when you saw that deer on the road?”
Sales Rep to Manager, “I thought it was going to move.”
#6 “If you hit that intercom button one more time, I am going to call the cops” – A customer’s response to the third time I hit the intercom button at their gated house in Australia. This was the one and only time I pushed too hard trying to get in somebody’s door to discuss the encyclopedia program I was selling.
#7 Back in the day, a co-worker was out a little late one night during a trade show on the road and had a few too many refreshments. When his “wake up call” came, he picked up the phone, quickly hung up and struggled to the shower. One problem.. it was the middle of the night, and the phone call was their mother-in-law saying his wife had gone in to labour late that night and had the baby.
#8 I had a “communication breakdown” with two experienced reps that I called “My Two Dads” about picking them up for a trade show. I called their hotel room a couple of times – no answer. They were not down in the lobby either. So I left them at the hotel. I can still vividly recall one of them glaring at me intensely as the President of the Company commented on their tardiness!
Wow! I could probably have Part 2 & 3 of this later. That’s all for today. Have a great weekend everyone!
The Five Star 5 – My Favourite Words
These words were once spoken to me by an executive manager, who became a friend I respect greatly to this day:
I will never forget where the conversation occurred, and how it affected me going forward. They were “stamped” in his memory, and the commentary came straight from the heart:
An organization and specifically a sales team “achieving” these five words can mean great things are currently happening or are coming soon. On the flip side, if any or all or these words are “breached” by team members, well let’s just say things may not go as planned!
I have tried to write something very insightful utilizing these five words for at least four years now, but always have trouble.
I will leave it open to your interpretation.
What do these five words mean to you?
I just know that I get to a very good place in short order when I see those five words all in a row!
Have A Laugh Fridays Uh-Oh New Sales Comp Plan!
Under two minutes for a great laugh today! When compensation plans change, sometimes sales rep feels like they are being treated unfairly.
Check out this humorous take!
Have a fantastic weekend!