Category Archives: Uncategorized
5 Important Words For Leaders
I worked with a super-fantastic guy once. He was a senior manager that I thought could always run the company. He talked about these 5 words with respect to a leadership team. I wrote them down immediately and have always remembered them.
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Brand You: How Your Personal Brand Matters
This is just a FANTASTIC post on personal branding! Take a few minutes to absorb this information over the weekend.
I came across this amazing slide show presentation on how to brand the most important brand to all of us: yourself. Brand you is more than just your hereditary characteristics and your physicality infrastructure; it’s your daily habits, how you present yourself, how you express and maintain your intangibles and what information you know and share.
Personal branding always stays with you, whether you’re cognizant of it or not. So make sure you’re aware of the implications that a negative brand can carry, and the rewards and opportunities that a positive brand can carry.
When people talk about your reputation and are asked to describe you, these are concise statements about what your brand means and how others perceive your brand. Make sure it aligns with how you see yourself.
Check out this incredible slide show, thanks to @BrianFanzo:
The 7 Most Popular Leadership Freak Posts of 2014
The new year has come and gone, but this is still a fantastic read of Dan Rockwell’s best posts of 2014.
Motivational Moments with Nigel Alston
The 7 Most Popular Leadership Freak Posts of 2014.
via The 7 Most Popular Leadership Freak Posts of 2014.
A great way to end the year with several motivational messages including the favorite at the end of the list: The Three Power People You Need on Your Team.
Happy New Year from Motivational Moments with Nigel Alston (Monday Morning Inspiration). Peace and Blessings!
Consider this: Who is on your team for 2015?
Success Quote – Jan. 19, 2015
LOVE THIS! Have a great week everyone!
“We may have all come on different ships, but we’re in the same boat now.”
—Martin Luther King, Jr.
Tomorrow is promised to no one!
original graphic credit: unknown
Have A Laugh Fridays – My Ice Bucket Challenge Vid!
Happy Friday Everyone!
Last night I completed the Ice Bucket Challenge! It was launched to raise money for ALS – Lou Gehrig’s Disease. One of my family member’s challenged my son and I, and we happily obliged.
This is a very serious disease and I challenge you all to take part, and invite others to participate as well to bring more exposure to the cause.
Why is this under my Have A Laugh Fridays? Check out my video, and please share with others.
Have a great weekend.
Some good tips this morning on selling to a CFO. Have a fantastic Monday…
CFOs are paid to see risks and downside. Use these 9 tricks to change their minds and eliminate the roadblocks.
1. Never Give a Pitch
The quickest way to alienate an accountant-type is to talk about your wonderful product, your wonderful company, or (worst of all) your wonderful self. They’re about the money, so stick to the subject.
2. Research First
Every CFO has a slightly different way of looking at financial value. Before building a financial case, find out what’s important in this situation and what kind and size of numbers get on the CFO’s radar.
3. Focus on Cost Savings
While CEOs are generally concerned with strategy and growing revenue, CFOs are generally interested in cost savings, backed with hard numbers and expressed in a way that makes sense to an accountant.
4. Be Concise
Present a top-level summary, backed by a detailed financial report with solid, quantified…
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If You Want to See a Hint of Your Future…
Love this quote
If you want to see
a hint of your future,
look at the 6 people
you spend the
Do You Want “Jalopinoes” With That? (what ???????)
I went to a hockey game with a good friend of mine several ago. During the standard 15 minute intermission we stopped by a concession booth to grab a bite to eat. We were having a great conversation and lost track of time. 15 minutes had passed, and the line had barely moved.
Then we really started to pay attention to the guy who was serving us. He was slow, lethargic and very methodically serving people. By the time we finally received our food, 10 minutes of the next period had expired.
But the story gets better. I had ordered nachos with cheese. He proceeds to ask me,
“Do you want jalopinoes with that?”
I responded with a laugh,
“Did you mean jalapeno peppers?”
“Yeah, whatever… jalopinoes”.
That was one of the funniest interactions that I ever had at a fast food counter! I wish I could recreate his voice in this post.
Sitting back and watching this young man work slower and slower, as the line got longer and longer with no manager intervening was memorable, for all the wrong reasons. They were obviously not motivated to do their job to the best of their abilities, had no enthusiasm, and would have rather been anywhere but there. Maybe that was “just how he rolled”, but certainly a little encouragement and support from the managers could have helped him speed up and engage people a little better.
Now on the flip side…..
When was the last time you had a memorable service experience at a fast food restaurant?
I did, over and over, and it was only ever to order food in the restaurant and take it out, or go through the drive thru. It took a few visits to realize that it was a different experience than other similar restaurants. The owner who worked behind the counter a lot of time was a difference maker. The employees (typically young teenagers) bought in to what he was teaching and how he was training them. The positive attitude was very noticeable. Everyone was unflappable during busy times. I had never seen a fast food restaurant be so in synch with people lined up to the door!
I often observed the owner encouraging the kids, and tactfully discussing things with them when they did something wrong. The incredible part was he owned two different locations, and the experience was exactly the same at each one. Kids as young as twelve and thirteen years old showed work ethic and levels of maturity unheard of at that age. They always had smiles on their faces, and never hesitated to engage customers. They certainly realized how important their customers were to the company’s success.
Some of the kids used humour in their approach. One girl sang a song to us in the drive through, as a way of asking for our order. Another girl quoted our order total in pennies and not traditional dollars and cents. The owner was involved with many local charities, and it was well documented in the community. I know that he taught the values of helping others to his staff, and that certainly helped in their development as they became young adults. The team work within the group was very solid as well. I never saw one person say “That is not my job” or comparable when they were working.
One manager, one leader can make all the difference in the world. There is a reason that I am able to recall this so vividly, but rarely remember details of the hundreds of other fast food experiences during my life (except for the “jalopinoe incident”.
He could motivate, teach, inspire, and get the young adults to buy in to his plan. He was able to properly tell them when they did something wrong, without them feeling bad about it. And when you include consistent smiles on their faces and prompt service, it made for an enjoyable experience every time!
His team had “IT”, and I truly do not know what “IT” was. But when you walked through the doors, you could feel the different vibe almost instantly.
Think of your experience as a leader in your career and personal life.
- What things have you done over and over that brought you success?
Great job and keep doing those things.
- Now think of things that you did once or twice, they were successful, but you stopped doing.
Start doing them again! If something works, repeat as often as you can.
Why do you think that certain sports coaches have success wherever they go?
They have tried and testing techniques and keep repeating them. The message may be tweaked over time, but they never stray too much from what gave them initial success.
Remember the old saying, “If it ain’t broke, don’t fix it!”
Saturday Music Memories – Summer Song
It is summer, and where I live, you can’t roll down your car windows all year!
Brandon Boyd from Incubus makes me want to roll down the car windows all the time and listen to his music. He is on of the modern vocalists that I am captivated by.
This live version of “Isadore” is awesome and I have enjoyed it for several months now.