Category Archives: Success

I really enjoyed this post today on making sales communications more engaging. I hope you do too! Have a great day

Belated Happy New Year and a Huge Shout Out!

Hey there everyone!

Just a quick note to say Happy New Year! All the best for a health, happy and prosperous 2013.

Starting a blog in 2012 was an absolute pleasure, and I am striving for bigger and better things in the coming months.

Speaking of this blog, I noticed something very cool on my blog in December, and just had to give a huge shout out to one of my followers.

Her name is Tina Del Buono and you can follow her awesome blog called Practical Practice Management at:

ppm4u.wordpress.com

When I started to write close to three years ago, I remember exactly where I was when I said to myself, “I wonder if anyone will care about what I have to say?” In that moment of uncertainty, it would have been easy to return to my “regularly scheduled life” and just put the pen down. But I kept moving forward, a little bit every day, with the hope that I would create a bit of a following when I launched my blog.

I have been incredibly fortunate that people like what I am doing, and many people comment.

And then there is Tina. After I noticed some statistics in early December, I was hoping that she would hit a very special milestone with my blog before year’s end. And she did!

She has taken the time to make 100 COMMENTS on my blog!

I can not thank her enough for helping make my blog a success with her insightful comments and support of my work in general. I am touched when anyone takes the time to correspond with me in any way, but 100 times in 11 months was just an incredible accomplishment!

You can also connect with Tina at:

Twitter – @PPM4U

Linkedin – http://www.linkedin.com/pub/tina-del-buono/1b/88b/969

Facebook  http://www.facebook.com/pages/Practical-Practice-Management/335593024309

Let’s make 2013 the best year yet! Have a great week.

Tim

I Disappeared For A Bit – But I Had A Good Excuse!

I pride myself on showing up at my blog as often as possible. Things got a little “busy” over the past couple of weeks. I had a pretty good excuse for disappearing for a while!

  • I would like to introduce Rowan Gray Knisley Mushey
  • Our 2nd son was born on Dec 5th at 6:41 pm
  • He weighed 10 lbs, 2 oz.
  • He was 22 inches long.

I have attached a link to some pictures if you would like to have a peak:

http://www.facebook.com/media/set/?set=a.10151152008557793.446208.561162792&type=1&l=f89cb82d42

My wife is a true inspiration, and Elliot is a very proud big brother.

Have a wonderful Wednesday!

Confidence Means Everything – In Sales and Life!

“You miss 100% of the shots that you don’t take” – Wayne Gretzky, ex National Hockey League Super Star.

My sales spin is,

“If you don’t ask, there is no chance that you will get the answer you want”.

Confidence in the sales profession is paramount to success, but does not happen over night. If you are not in sales, please keep reading. This post has merit for whatever you may be “selling” in your personal or professional life. We have all been selling and negotiating from the moment that we could speak as toddlers!

Confidence allows people opportunities in life that they may not experience if they are tentative and uncertain. When people feel good about themselves, are not afraid to ask questions and involve themselves in potentially challenging situations, they will generally like the outcomes.

Do not mistake confidence for arrogance though. I have seen both, and one is very appealing in business and personal interactions. The other… well not so much!

When you combine confidence with most (or all) of the characteristics below in sales and/or life, very cool things can happen!

  • Driven to succeed
  • Persistent
  • Diligent
  • Independent worker and thinker

How did I know if somebody would make it in sales?

I have seen a lot of outside sales reps (retail reps too) come and go during my career. It took me a few years to really get a sense of what the signs were if they would succeed. I was quite certain most of the time, after our first couple of meetings.

What typically tipped me off?

  • How they carried themselves (do they have a bounce in their step?)
  • Dressed neatly (not necessarily the most expensive clothes) and cared about how they looked
  • Solid handshake
  • Maintained good eye contact
  • Engaged well in conversation
  • Wanted to learn / Inquisitive
  • Enthusiastic / Excitable
  • Personable / Outgoing

If you take a moment to digest that list, many of those attributes can be directly related to being confident. Imagine how different that list would be if you did not feel good about yourself and your abilities?

I urge you to start networking with people who are working towards similar goals if you are not already. It has become common knowledge that you start to portray similar characteristics to the 5 people who you are the closest with. Work on feeling more confident in areas of your personal and professional life that you don’t feel as comfortable in as soon as possible.

For me, getting up in front of crowds to speak was frightening for many years due to my stutter, and now there is nothing I would rather do. It was a long road, but I am glad that I am getting closer to where I need to be thanks to a strong support group of family, friends and Toastmasters.

Confidence does not happen over night, and you cannot push a “magic button” to change how you feel about yourself and your abilities. If you don’t try, you will never know what the outcome could have been. Once you “flip the switch” to knowing you will succeed, and not being afraid to fail, you will see positive changes in your life. 

Where The Heck Did My Desk Go?

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One of the first rules that I learned as a parent was infants and toddlers thrive on routine and consistency. As adults we tend to lose our way much of the time, and planning and scheduling becomes a dirty word.

Sales professionals can get lost without planning and scheduling as well. If we thrive on routines early in life, should the need for “the expected” not extend throughout our lives? Think about how much more efficient you would be if you stuck to a schedule even 70, 80 or 90% of the time?

A classic story that I heard during my career involved an executive and the sales team at his office. He walked in to the “sales bullpen” mid morning one day, and saw all the reps sitting at their desks. He asked his manager if he could “reorganize” the sales area when they left for their territories. The reps were very surprised the next morning when they found their desks stacked on top of each other in the warehouse! He did it to prove a point, and strongly believed that by mid morning, they should be out in the field making sales calls and getting orders.

As often as possible during my career, I have operated under the system of a “Daily Powerplay” for 4 days each week. Many sales experts have their own theory on this, but somewhere between the hours of 9 am and 4 pm is the ideal time to be in front of customers.

This is a sample of my schedule:

7:30 am – 9:30 am

  • Return emails and phone calls
  • Complete any outstanding follow-up To Do’s
  • Phone cold calling (if applicable) & setting up appointments

9:30 am – 4:00 pm

(Daily PowerPlay)

  • Sales Calls, lunches with clients/prospects, training sessions or golf (and other relationship building time) with clients

4:00 pm – 5:00 pm

  •  Similar to the morning, clean up as much as possible by the end of the day

The key to a good schedule is to know yourself, and when you are at your best. If you are “in the zone” first thing in the morning, then conduct important cold calls or face to face meeting then. If you gain momentum later in the afternoon, conduct these activities then instead. I colleague of mine was not functional until around 10 am, and he was still one of the best reps in that organization. He worked later than most of us, and our boss was comfortable with that. It was all about the numbers, and it would have been counterproductive for the company to expect him to do a big presentation at 8 am.

If you expect to leave the office every day at 9 or 930 am, do so when possible.

There should be very few excuses why you cannot leave the office when you intended to. Less important things than face to face selling can always be dealt with later. Speaking from experience, issues come up from time to time, but they should not derail your plans very often. Go sell!

The key to the “Daily Powerplay” is the fifth day each week is an office day. I typically use Mondays as the day to catch up from the previous week, and plan the next four days. Some people prefer the office day to be on Fridays. Be careful though, there is always the temptation to start your weekend early.

  • Do you have a daily planning and scheduling system?What changes do you need to implemented in your daily activities to start a schedule and/or follow one more closely if you don’t already?
  • Do you stick to it?
  • If so, how often?

Do more of what is working for you, and stop doing what is not. Evaluate your processes and planning regularly, and tweak systems as you go along. The pain of spending the time making a plan and sticking to it, will be much less in the long run than being disorganized, without focus, and becoming frustrated by the lack of results.

The Five Star 5 – “Dinner? Not Again!”

How do you spell sales team dinner? “B.O.R.I.N.G.”

Ok, it is not always boring, but over my career the team dinner concept has been uneventful most of the time. Why not mix it up and plan an event that will be memorable to the team in the future?

If you are having trouble deciding what to do, ask them! Reward the winning creative idea with a gift card.

I can honestly tell you that I barely remember anything that happened at team dinners over the years. But from my list below, I have vivid memories of laughter and fun that will last a life time. You don’t have to make a big splash with an expensive outing for this to be effective. Just try something new to show the team that you are thinking outside the box.

I could blog for a couple of weeks straight sharing stories from participating in these events:

  • Weekend retreat at a Sales Manager’s cabin
  • Go Cart Racing with the sales team
  • Movie Night with the sales team
  • Golf outings (many gatherings were at dream locations in the picturesque Rocky Mountains)
  • Professional sporting events

Goal Achievement Quote – Nov. 6, 2012

Great quote from Paul Mark this morning. We can all learn a little something from this one. Have a great day…

Paul Mark Sutherland's avatarGoal Habits.com

“Make it a point to do something every day that you don’t want to do. This is the golden rule for acquiring the habit of doing your duty without pain.”
—Mark Twain   

__________________________________________________.

Enjoy today.
Achieve today.
Tomorrow is promised to no one!

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Four Tips For Introverts Going To Networking Events

I enjoyed this post from Bob McIntosh earlier today. These tips should be very helpful for those “introverts” as their heart races when they enter the room at a networking event.

 

Things Career Related's avatarThings Career Related

Eric Qualman

And how not to arrive to an event unprepared.

I was once given a ticket to a guest-speaker event put on for a group of young professionals in my community. I was excited and grateful for the opportunity because I’d be seeing Erik Qualman speak about social media—Erik wrote Socialnomics and is a great speaker. I would be able to sit comfortably and listen to an expert on social networking entertain me. So I thought.

When I arrived at the event I discovered there would be a networking hour preceding it, and that I was woefully under-dressed. My vision of kicking back and listening to a great speaker was dashed when I entered a hallway full of people dressed to the nines engaged in conversation. I promptly went to the men’s room, looked at my sad self in the mirror, and exited the building.

I needed air. It took me a few…

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Your “Indefinite Unsettledness” Will End – Mine Did!

Do you ever not feel quite right? Things just aren’t as they should be? Maybe it only lasts a day, perhaps a week, month or possibly even years. I had these feeling about my career for a little less than 3 years.

It was October of 2009 that I lost my job, and it sucked. It sucked big time, but I shook it off and was back to work two months later. But that job did not work out, nor did the second, or the third! I had worked for one company for almost eight years before that, and had never categorized myself as a quitter, but I became quite self-conscious with all the changes. But I kept fighting, and believing in myself that I could do whatever I wanted with my career and life.

I stayed in touch over the past three years with a manager at an account during that time period before I was fired. I would stop by, catch up, try to sell him products and services that I was representing at the time. He was never far from my thoughts. We had discussed me coming to work with his company on several occasions, but the timing was never right.

Well that time has finally come and I start my new role on November 1st with that organization. A huge weight has been lifted off my shoulders, and I can look forward to work again every day from the moment my feet hit the floor each morning. When you change jobs every year for three years, you start to feel a little lost and temporarily forget what made you successful in the past.

Whatever “indefinite unsettledness” you may be feeling, it will go away, I promise you that. But only if you work at it. I had some horrible days; weeks for that matter over the past three years, but I never gave up. In fact, the best thing that came out of these past three years was picking up a note pad and pen, and starting to write. Now I have this blog, I am in Toastmasters, and I look forward to writing a book, possibly training, teaching and speaking to others somewhere down the line.

As abrasive as it sounds, you need to have that moment where you say something like “screw it, I know I can do this“. And keep fighting for what you really want.

Good luck and remember, if I can get past my “indefinite unsettledness”, so can you!

Neil Ducoff’s Take On Leadership!

I just loved Neil Ducoff’s take on leadership in this post. Take a few minutes to have a read. It is very inspiring…

Neil Ducoff's avatarNo-Compromise Leadership Blog

One thing I’ve learned in my 62 years is that success never seeks you out. Success is about as indifferent and unemotional as it gets. It doesn’t give a hoot about your dreams and vision of what success means to you. It doesn’t care if you’re wildly successful today and lose it all tomorrow. Success is never in a rush. Success is just this extraordinary state that allows people, companies and organizations to bask in its glow and glory for as long or as little as they choose. There’s only one rule; show up and play to win. Otherwise, get out of the way.

I’ve been teaching, writing and coaching business and leadership for 40 years. I’ve had my share of successes and failures – but I keep showing up and keep trying to get better. When I look at my calendar and see keynotes, classes and consulting dates, I…

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