For those of you who have followed me for part (or all) of this two-year blogging journey, you will know that I am having the time of my life!
- Help others
- Share my message
- Meet incredible people
- Promote and share other’s content
- Learn from fellow bloggers
- If you are currently blogging, why are you loving it?
- If you are you on the verge of blogging, what are you most looking forward to?
Please keep me posted on your blogging journey. I will be posting some success stories!
I was attending my first trade show with a company many years ago. I had just committed to move to a new city and was very nervous. Everyone was friendly, but I felt alone, and was unsure if I had made the right decision.
A fellow sales rep then approached me unexpectedly late in the first day, and took me under his wing for the rest of the event. He made me feel welcomed, and instantly put me at ease! For the next four days I had somebody that I was comfortable around, and could ask them any questions, no matter how silly they seemed at the time.
That event inspired this list, and I have always remember my colleague fondly for helping me out!
#1 Ride-A-Longs With Top Performing Sales Reps – I was just there to observe, nothing more. I once flew across the country and spent one day each with the top two performers in an organization.
#2 Working With A Mentor – It was great to have somebody to go to when I needed them, and not feel like I was being a bother. Helping me when necessary was part of the “mentor-newbie deal”.
#3 Joints Calls With A Sales Manager or Senior Sales Rep – I may have taken the lead on a call, but it was comforting to have them there if I needed any “back-up”. In the event a call was more complex, they would take the lead, and I would be there for support
#4 Guaranteed Salary and/or Commission As A New Rep – This was a game changer for me! It took all the pressure off at the start of a new role, and I could focus on learning the complete job for the foreseeable future. I had a guaranteed salary in one role for the first year and my results far exceeded budget!
#5 I have several other thoughts, but wanted to leave this one up to you. In your experience in sales, or what you have witnessed being involved in business, what else has assisted new sales reps to get acclimatized in their role?
One of the professional hockey teams that I follow closely have had consistency issues all year. It is hard to believe that they are still struggling considering they were awarded the #1 draft pick three years in a row!
It has become increasingly clear over the last while that there is one glaring issue that plagues the team. They have too many of the same players. The team is one-dimensional. The skilled players are very talented but are too small and don’t have grit. At least some players need to possess all of those characteristics.
This situation got me thinking about sales teams and corporations in general.
How effective is a sales team if there are too many hunters or farmers, or perhaps too many quiet reps or outspoken ones?
A good mix of players is an integral part to a healthy, vibrant team. The team needs to feed off each other’s strengths and support each other while improving their weaknesses.
What about for a corporation in general?
If the sales department is performing well, but manufacturing and accounting are a mess (as an example), there will still be struggles overall. If manufacturing is firing on all cylinders, but everything else is having issues, the company is still “broken”.
I have always been a huge proponent of “temporary job trading”.
Do the role of somebody in a different department for even a day to get a better understanding of what it takes to perform their job. Maybe you won’t get so annoyed with them, and have a new appreciation for what they actual do!
Work to cross-train employees so they aren’t so one-dimensional. There will be a greater chance of mutual respect within the team if they have a true understanding of what everyone else is doing each day.
Sports teams, sales teams, and companies as a whole thrive when everyone is working together. Diversity within a team is healthy, and understanding what everyone’s roles are reduces tension within the group.
Think back to the controversies that are often made public when certain superstar players don’t make an olympic or other highly competitive teams. On the surface it looks like a glaring omission. In reality it is a strategic move by the management team to put other role players in that position. A team cannot be made up of only superstars. It rarely works, and the odds are against from the get-go.
If you don’t know who Terry Tate is, you will after this 4 1/2 minute gem on sensitivity training!
Some sales training techniques are a little outdated. Check out this 2 minute video as this rep explains to the trainer why he thinks his lessons are a little to “old school” for his liking! Have a great weekend….