Blog Archives

Have You Stopped, Looked And Listened Lately?

Just before Christmas we found out that our wonderful dog Chase had terminal cancer and only had a few weeks to live. Although we were quite upset, he had come through major health issues the previous year so we were not surprised. My wife and I agreed to keep him as long as he was doing fine, and as soon as he showed signs of a drop off, we would put him down.

I tried to play the “he’s just a dog card”, but that did not work. It was a very difficult time when he took a turn for the worst. We scheduled an appointment at the vet the next day. The following afternoon, my whole family was out, so I had a chance to sit with him on our deck.

It was an abnormally mild January day for Northern Alberta, which allowed him one last chance to hang out in the yard that he loved so much. He was not able to chase the squirrels like had had done hundreds of times before, but he was able to lie there as I stayed close.

As I sat with him and shut off the world around me, I stopped everything that I was doing, looked around at the place that he had called home for so many years, and just listened to all the sounds around us. I had not been in that relaxed a state for what seemed like months, and was able to fully disengage from the hustle and bustle of life to be in the moment with him. I became so relaxed that I actually fell asleep with him on the deck for one of the last hours of his life!

I reflected upon this event a few weeks after he had passed, and thought fondly about our time together in the yard taking it all in. We get so wrapped up getting through the day that we don’t take enough time to stop, look and listen. I can’t remember the last time I just sat with Chase in the back yard and hung out. There were always other things happening that seemed more important than just being with him.

Perhaps you may want to:

– Cut back on your workload to spend more time with family, friends and even pets
– Reduce your outside commitments so you can have some “me time”
– Take up a hobby again that you have been unable to keep up with because life got in the way
– Connect with people that you have not corresponded with in a long time

and…

Stop, look and listen to everything around you. Take a breath and be thankful for everyone that you hold dear, and focus more on them. You never know how long they will be around for!

Have A Laugh Fridays – Boss Is Gone, Boss Is Gone!

Take 32 seconds to have a laugh today. Enjoy your weekend everyone!

Just loved this blog post today on focusing on recognition for employees. This is an often overlooked, but very important issue to keep employees engaged!

Melissa Lanier's avatarHR Outsider

Recognition Recognition matters!  Survey after survey conducted in the last twenty years has shown the connection between recognition and business results.  Even though most managers know they should recognize the people on their team – they don’t or they don’t nearly often enough.  According to leadership expert Jim Kouzes, about one-third of North American workers say they never are recognized for a job well done while slightly more (44 percent) report that they receive little recognition for a job well done.

Ready to recognize?  Here are some ways to put spark into your recognition efforts.

1. Make it happen in the moment

Perhaps you feel like recognition might mean more at the department meeting?  Or maybe you would like time to get the words just right?  Don’t put it off.  When a person does something that should be recognized, provide appreciation in some form immediately.

Here’s one time when it…

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Come Join Us At My Facebook Page for Have A Laugh Fridays

I have been having the time of my life the past three weeks getting my Facebook Fan page for Sell Lead Succeed up and running building a larger community.

To my amazement, I have gone from “45 likes” to “205 likes” in that time period. I am very fortunate to have an incredible network supporting me. But it did take a “little” hard work which I am very glad that I did.

If you have not joined us yet, what are you waiting for? Stop by, “like” and join the conversation at:

http://www.facebook.com/SellLeadSucceed

If you know of anyone else who is interested in sales, leadership, social media, music, speaking, and some random content from a good ole’ Canadian boy please send them my way.

If you have a page that you would like me to “like” please send the link.

Oh yeah.. Have A Laugh Fridays and Saturday Music Memories will be seen exclusively on my Facebook Page this week.

Have an awesome weekend.

Tim

Have A Laugh Fridays – There Is Only One Terry Tate!

Since it is Super Bowl weekend, it seemed appropriate to post another Terry Tate, Office Linebacker video.

You can go ahead and draft new recruits, but there is only one original Terry Tate baby!

Who are you cheering for during the big game?

Have a great weekend.

 

My Video – We All “Default” To The Couch

I have wanted to do some new videos over the past couple of months, but just have not made the time. I will finally be “taking action” over the next few weeks and develop some new ones. I can’t wait!

In the interim, I wanted to share a couple of my favourite videos today and tomorrow. I hope you enjoy them!

Couches are a comfortable place to hang out. Most of us spend too much time relaxing on them. Check out my latest video to see why less couch time leads to a more fulfilling life!

Paul Castain says “Screw The Water, Go Brand Yourself!”

For those who have followed me for any length of time, will know how much I admire the work that Paul Castain is doing over at YourSalesPlaybook.com

This quick 3 minute video will get your week off to a great start, I guarantee it! If people have made “zillions of dollars” by branding water, why the heck can’t you brand yourself?

Enjoy and have a fantastic Monday…

DO NOT Be Just A “Professional Visitor”!

It was near month end, and I had just returned from dinner during a product training trip. I opened my email to a note from my boss titled “DO NOT Be Just A Professional Visitor!”

I had never heard this phrase before in the context of a sales role, but I knew exactly what he meant. I forget the exact content of the note, but I am sure it was very colorful based on how he typically corresponded with us.

What he was basically saying was it was close to month end, and we needed to secure orders. A sale rep’s job description did not include going to just visit accounts. Clear goals needed to be made and achieved on each call. I heard him loud and clear.

Going to see accounts just for the sake of seeing them and not moving closer to securing business was rarely, if ever a good idea. Certainly build rapport with customers, and get to know personal details about them, but always have a “moving business forward” component of the call.

You don’t have to complete 10 objectives or something drastic like that on every call, but aspire for at least 2-3. When I had limited time with an account, I may have only had one goal, but I made sure it was a worthwhile one.

The sales profession can seem complex on the surface, but at the end of the day systems can be simplified to insure success long-term. Make achievable goals for each call, and do whatever you can to not stray from the plan. Anyone can go in and just visit people, but the real success stories come from those who plan and organize ahead of time, and are always thinking about closing business!

Job Search Day 2 – Don’t Underestimate A Career Aptitude Test!

Over the years when I was interviewing for sales and sales management roles, it was not uncommon for organizations to conduct career aptitude tests as part of the screening process. Although I never enjoyed doing these test, I quickly realized that most organizations put a decent amount of weight in to the results, so I started to put more thought in to my answers.

In general, the tests would cover these categories:

Leadership

This was more typical when I was applying for sales management roles. High scores in this category would show people who were competitive and could lead others at a high level. On the flip side, a low score would describe people who were less dominant and less assertive. I have seen this line of questioning when applying for outside sales rep positions as well. Employers loved to look for future leaders, and they would typically find them within a pool of candidates applying for outside sales positions.

Emotional

High scores would go to those candidates who were calm and even-tempered. A lower score showed that you had a sense of urgency and tended to be emotionally reactive.

Social

They are testing to see what your level of social interaction is. For a sales role, I think it is obvious that you want to score as high as possible. Being talkative by nature, outgoing, and generally engaging are traits that will give high scores in this category. If you are shy and don’t like engaging in conversations, you may want to look for a different profession!

Interpersonal

They are testing how sensitive and empathetic you are. If you are not sensitive to the needs of others and are not tactful, you will score lower. You will be perceived as more forthright and direct.

Task

How rule abiding and detailed focused are you? If you are conventional and meticulous, you will score high. If you are flexible and improvising, you will score lower.

Conceptual

When I first saw this category, my initial thought was how well could you handle different concepts and be open-minded. I was not too far off. They look to how imaginative and open to change you are. If you score lower, you probably prefer more predictability.

In general career aptitude tests tended to be 20 to 30 minutes in length. They were mostly multiple choice questions. I remember there being anywhere between 100 and 175 questions with these tests over the years. After doing a couple tests, I realized that they tended to ask similar questions many ways to uncover patterns in your answers. My advice is to be as consistent as possible in your responses. If you are stumped on any one question, I would not worry about it too much.

There are no right or wrong answers, but you need to think about the characteristics and qualities that they are looking for in an outside rep.

If you are outgoing, very social, motivated to succeed, and can work under limited supervision – those are probably key attributes that they are looking for.

That will be more desirable to an organization hiring an outside sales person than if you are:

Reserved, somewhat shy, like consistent income and need regular supervision.

As I mentioned above, organizations usually will use the test results as one of several criteria for selecting a candidate. I was hired for a role once, where the company put a lot more weight in the test results than I ever would have, but it worked in my favour!

I was down to one of the last two candidates for a role, and I got the job because I did better on the test. I was very fortunate because we were equally matched candidates.

This process was more difficult than any other test that I had ever taken before. The first test was taken during my first interview, and the second test was taken during my third (and last) interview. I think they both took close to one hour, and had 225+ questions.

Those initial feelings that you get about people in the first interview, and subsequently how they handle other interviews should have as much or more weight than test results, but that is just my opinion. I will save a more detailed commentary for a future blog post!

If I was sick, distracted for some reason, or just not having a good day, I would have missed out on a 7 year career that has changed my life forever. That would have not been fair to me, my family or the company who took the other candidate because they did better on these tests.

Calling It What It Is!

I stumbled across Ashton’s blog a couple of months ago, and have really been enjoying it ever since. I can’t wait to see what he writes next!
Enjoy this post, and have an awesome day!