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Tina has been an incredible contributor to my blog, and I wanted to take a moment to share one of her recent posts. She is insightful, forward thinking, and a joy to connect with on a regular basis. This post focuses on great teams, and the best part of it is she received feedback directly from her team members!
Thanks again Tina for your amazing support.
And to my fellow Canadians, Happy Canada Day!

Practical Practice Management A Division of Top Practices

iStock_000000520734Small Be Great…great is contagious.  Ask your team, are we great?  If so, what makes us great?  If not, why not?  Great or not great, how can we improve?

These are excellent questions that need to continually be posed to our team on a regular basis so we can continue to improve on the service we deliver everyday to our customers.

Each team player is different, but as long as we have the same common goal our differences can work together to accomplish great things.

Each player needs to be held accountable for keeping the standards of the practice/business at top priority.  If someone falls below, it needs to be dealt with sooner than later or the effect on the rest of the team can be damaging.

It takes a lot work to keep a team healthy.  Teams also need play time to keep it healthy and happy and allow for…

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Great Sales Team – Yep They Still Exist!

Coming together is a beginning

Keeping together is progress

Working together is success – Henry Ford

As I reflect back on my sales career with 13+ years behind me now, so many people have played an integral part in getting me to where I am today. Without their leadership, mentorship, and most importantly friendship, I have no idea what would have become of me. I had the good fortune to work with a team for many years which was as close to perfect as I could have ever imagined.

The team members:

  • Celebrated each other’s wins without jealousy. They were also sympathetic to their associates losses or challenges
  • Helped each other as required, without hesitation
  • Were not afraid to share selling success stories, or how they overcame challenges and defeats. It was not uncommon to share presentations that were successful, or bulletins for promotions.
  • Identified the “it is all about me” behaviour within the group (on the rare occasion), and assisted in addressing it with management as soon as possible. This reduced negativity and problems within the team
  • Valued time away together as a team to bond, to get to know each other better, and just have fun
  • Had a great leader who motivated, inspired, coached and mentored everyone
  • WE HAD FUN TOGETHER! (I may do a post some day about all the great stories that came from working with this group!)

The one point that I really have to stress about the people on this team is:

If any of the team members called me today asking for help, no matter where in the country they were living at the time, my response would be,

“What do you need, and do you need me to come to where you are?”

I think I would get the same response from them if I asked for help. We were not only colleagues, but also friends. We battled at work every day to be the best that we could be, and had a lot of fun along the way too.

It has been close to five years since I left that organization, and am I lucky to be as good friends with many of them today, as the day I left in 2007!

  • What great teams have you been fortunate enough to be a part of?
  • What was it about those teams that made them “a cut above the rest”?

I really enjoyed this post by Carol Dougherty this morning. It is a thought-provoking look at teams generating ideas (or lack thereof). Enjoy!


Does your team generate great ideas?  Are you open to all ideas?  Do you encourage even seemingly off the wall thoughts?  Does each of your team members feel they will be heard?  Do they all come up with unique ideas or concepts?

If you can answer yes to all of these your team is rolling along well and is open to any and all input.  Great!  Unfortunately most teams aren’t operating in this well.  There are several reasons this may be the case.

  1. Lacking Diversity – If the team all has the same job functions/ background you may not get unique ideas.  When everyone does the same thing or has the same background they tend to see things the same way.

Solution – Bring in people who are outside of the area of expertise of the team.  Open it up to internal or external customers and suppliers, or people from…

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